Fast track route to understanding what makes organizations tick

Covers the key areas of achieving organisational effectiveness,from building core skill sets and mastering the impact oftechnology and globalization, to aligning culture with directionand developing new organizational models and structures

Examples and lessons from some of the world's most successfulbusinesses, including Dell, Nissan, Semco and St Luke's, and ideasfrom the smartest thinkers, including Charles Handy, ElliottJaques, Arie de Geus and Ricardo Semler.

Includes a glossary of key concepts and a comprehensiveresources guide