E-mailing aims to develop both the skills and language needed to write effective business emails in English.

The units cover:

• getting started
• structuring your message
• being clear and concise
• choosing the right level of formality
• getting the tone right
• checking before you send

Emailing provides six core units, each containing these sections:

• warmer to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills
• presentation and practice of core language connected to each skill
• over to you, which allows students to apply what they have learned to their real-life work situation