Now more than ever, librarians need good communication skills. They are no longer unseen collectors, classifiers, and cultural guardians. Information professionals are doing more public speaking at conferences, in meetings, classes, book talks and countless other situations, but many of them dislike, even fear, the thought of getting up in front of a group of people and giving a presentation.

Librarians and other information professionals can find in this work help in overcoming their hesitation. Part one offers basic principles for better speech preparation and delivery, discussing such topics as the importance of good listening skills to being a good speaker, doing the necessary research beforehand, applying organizational skills to a presentation, engaging an audience, practicing a presentation before actually giving it, and putting oneself at ease, among others. Part Two discusses the specific situations in which librarians often have to communicate, including interviews, interpersonal communication, library instruction, meetings and presentations to large groups.