Being confident is absolutely key to achieving your goals at work. It helps you communicate clearly, as well as building credibility with others. This guide looks at the tools at your disposal in order to be more personally effective and to reinforce your self-esteem at the same time. What does it cover? • Confidence and self-esteem • Personal goals • Managing your emotions • Assertiveness • Acting the part • Looking after yourself You may be starting your working-life, returning to work, facing a new challenge or picking yourself up after a disappointment or set-back – this book is for anyone who needs a confidence boost at any time.