When Amy’s boyfriend and soulmate, James, is killed in a road accident, her world shatters. Consumed by grief and desperate to know he’s all right, she turns to mediumship.

Meanwhile, up in heaven, James is facing his own turmoil. A glitch in his celestial pain filter means he misses Amy and is dismayed by her heartbreak. He appeals to God for help with contacting her, but an underintuitive heavenly app and an elderly psychic are among the obstacles that stand in the way of communicating across the great divide. 

As Amy’s grief overwhelms her, despite the support of a new group of friends, James is compelled to take drastic action to convince her it’s time for a fresh start. But will divine intervention end up causing more harm than good?