Interested in a practical introduction to the human service profession? If the answer's yes, then AN INTRODUCTION TO HUMAN SERVICES, 9th Edition, is for you. Drawing on their extensive experience, the authors define human services, review the historical development of advocacy, and examine service delivery models and processes. They thoroughly explore the current state of this rapidly evolving profession as well as the essential skills you need to succeed within it. You'll gain a solid grounding in such fundamental concepts as serving the whole person, using an interdisciplinary approach, interacting with helper and client, preparing generalists, understanding multicultural influences, and empowering clients. Detailed case studies give you frontline perspectives -- and prepare you to effectively address issues you're likely to encounter as a helping professional.