The Seven Keys to Communicating in Brazil by Orlando Kelm and David Victor is a practical guide that will be valuable to anyone conducting business with or in Brazil. It is clearly written and easy to apply to your everyday interaction with Brazilians. Especially helpful is David Victor's LESCANT model that guides the reader through the book and serves as a helpful tool for mastering the content. -- Brian Williams, Global Director, Dealer Services Group LLC, Urban Science Kelm and Victor's fascinating examination of intercultural communication in Brazil is insightful and a pleasure to read. More than fifty-five photographs and numerous figures add depth to the book. The real-world examples are invaluable in providing understanding and context. I highly recommend this book. -- Courtland Bovee, Chairman of the Board, Neurogenesis Learning Systems Kelm and Victor's book, The Seven Keys to Communicating in Brazil, offers excellent preparation for individuals conducting business, taking classes, or touring in Brazil. The authors adopt a comparative approach that encourages readers to go beyond the superficial. Each chapter provides examples, explanations, photographs and tables that respond to the needs of various learning styles. This is a handy reference book that should be tucked into the luggage of all those boarding planes for Brazil. -- Margo Milleret, Emerita, University of New Mexico

The key to professional success in Brazil is understanding Brazilians. But how do you understand an unfamiliar culture? Seasoned cross-cultural trainers Orlando R. Kelm and David A. Victor use Victor's groundbreaking approach of evaluating a culture's language, environment, social organization, context, authority, nonverbal communication, and time conception to provide a framework for understanding Brazilians and show effective strategies to overcome these communication barriers. The method, referred to as the LESCANT approach makes you the expert evaluator of the culture and helps you easily navigate hurdles that can challenge business relationships. Each chapter of The Seven Keys to Communicating in Brazil employs memorable anecdotes, business cases on each topic from business professionals, and photographs to address key topics. The authors demonstrate how to evaluate the cultural differences between Brazil and North America and include examples of common communication mistakes. Engaging and accessible, the book helps North Americans master the nuances of the Brazilian language and achieve a real experience of the Brasil dos brasileiros.

"A state-of-the-art guide for North Americans on how to interact and do business in Brazil." - Hispania

"Tackles complicated communication and cultural issues that far exceed knowing superficial details." - Business and Professional Communication Quarterly

"Seasoned crosscultural trainers Orlando R. Kelm and David A. Victor use Victor’s groundbreaking approach ... to provide a framework in their new book for understanding Brazilians and show effective strategies to overcome these communication barriers." - The Brasilians