Oxford English for Customer Care. Student's book (+ CD-ROM)
Бумажная книга | Код товара 301998
Автор
Розмари Ричи
Издательство
Oxford University Press
Серия книг
Express Series
Язык
Английский
Год издания
2007
Количество страниц
80 стр.
Формат
195x260 мм
Переплет
Мягкий

Все о книге Oxford English for Customer Care. Student's book (+ CD-ROM)

От издателя:

English for Customer Care is an ideal short course for those who need to communicate with customers effectively and politely in English, over the phone, in person, or in writing. English for Customer Care is part of the Express Series. It is an ideal course for students in employment, who want to communicate better in English. This short, intensive course can be completed in 25-30 hours, so students make progress quickly. English for Customer Care can be used as a stand-alone course, for self-study using the interactive MultiROM, or alongside a coursebook such as International Express.

Key Features:

Engaging topics, motivating role-plays, and a variety of exercises provide a framework for each specialist subject;

Tip boxes in each unit include key language points, useful phrases, and strategies;

STARTER section at the beginning of each unit has warm-up and awareness-raising activities;

OUTPUT sections at the end of each unit encourage discussion and reflection;

Answers, transcripts, and a glossary of useful phrases at the back of each book;

Self-study material on the interactive MultiROM includes realistic listening extracts and interactive exercises for extra practice.

Характеристики
Автор
Розмари Ричи
Издательство
Oxford University Press
Серия книг
Express Series
Язык
Английский
Год издания
2007
Количество страниц
80 стр.
Формат
195x260 мм
Переплет
Мягкий
Рецензии
Купить - Oxford English for Customer Care. Student's book (+ CD-ROM)
Oxford English for Customer Care. Student's book (+ CD-ROM)
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Отправка с
09.11.2020
 

Рецензии Oxford English for Customer Care. Student's book (+ CD-ROM)

 
Характеристики Oxford English for Customer Care. Student's book (+ CD-ROM)
Автор
Розмари Ричи
Издательство
Oxford University Press
Серия книг
Express Series
Язык
Английский
Год издания
2007
Количество страниц
80 стр.
Формат
195x260 мм
Переплет
Мягкий
ISBN
978-0-19-457906-3#9780194579063
Вес
220 гр.
Тип
Бумажная