Business Statistics: A Decision-Making Approach, 11th Edition, is an introductory text for students who do not necessarily have an extensive mathematics background but who need to understand how statistical tools and techniques are applied in business decision making. Concepts and techniques presented in a systematic and ordered way make this text accessible to all students. The authors draw from their years of experience as consultants, educators, and writers to show the relevance of statistical techniques in realistic situations through engaging examples.

This text seamlessly integrates computer applications, such as Microsoft Excel and XLSTAT, with textual examples and figures, always focusing on interpreting the output. The goal is for students to be able to know which tools to use, how to apply the tools, and how to analyze results for making decisions.