For coaches, corporate trainers, human resources professionals, and career counselors-anyone responsible for facilitating professional growth and development in others-TLC at Work offers a start-to-finish process and a comprehensive fieldbook of hands-on, interactive tools.

Drawing on the key concepts of the Myers-Briggs Type Indicator (MBTI) personality inventory and her twenty years of experience working with personality type, award-winning author and consultant Donna Dunning defines and describes-in a measureable way-five core competencies essential for workplace success. She delivers all the practical strategies, assessment tools, and step-by-step advice needed to help employees become self-directed, mindful, skilled communicators, able to learn readily and adapt easily to the challenges of today's workplace.

"A comprehensive guide for anyone responsible for facilitating professional growth and development." - T&D Magazine

"Breaking down Dunning's lessons to five competencies for workplace success makes coaching easier and leading others a less painstaking task." - Soundview Executive Book Summary

"Dunning provides detailed check lists throughout the book so readers can check their own or their client employees' progress." - HR Magazine

"Dunning shines in her discussion of personality traits and working with the dynamic uniqueness of individuals." - Biz Books by Jim Pawlak

"Highly recommended and superbly useful guidebook. Though intended for business use, its principles are also directly applicable to volunteers." - Bookwatch

"Offers a practical guide for coaches, trainers, supervisors and any leader to achieve professional and personal development." - Incentive Magazine

"Provides a powerful toolbox of strategies, checklists, tips and techniques. Offers assistance to coaches, trainers, HR professionals, career counselors." - Fort Worth Star-Telegram