A complete, forward-thinking guide to environmental communityrelations procedures and program development

The Practical Guide to Environmental Community Relations offers acomprehensive hands-on framework for working successfully withcommunity residents and other stakeholders to prevent, resolve, orminimize conflicts on environmental issues. Featuring detailedchecklists, forms, and worksheets, the book equips you withready-to-use knowledge and skills in key areas of environmentalcommunity relations development:
* Community assessment--how to identify stakeholders and concerns,determine assessment parameters, conduct interviews, analyze data,and report findings
* Communications--how to develop a powerful communications programthrough written materials, personal communications, and focusedmedia strategy, and how the essential principles of technical,crisis, and risk communication fit within the context of communityrelations
* Community relations techniques--how to manage public meetings,tours, availability sessions, and other events, plus advice on howto create and run Community Advisory Panels (CAPs)
* Community relations programs--how to plan and implement programseffectively, including establishing common goals and working withstakeholders constructively to achieve positive results
* Environmental regulations--including RCRA, CERCLA/SARA, NCP,NPDES, EPCRA, and Clean Air Act Accidental Release Prevention andRisk Management Programs
* Cutting-edge issues--investigation and cleanup of contaminatedsites, permitting of facilities, federal facilities programs,environmental justice, and more

Complete with mini-case studies revealing important do's and don'tsof community outreach in action, this accessible guide is a vitalresource for private and public sector professionals working inenvironmental and facilities management, community relations,public affairs, and law.Dieser praktische Leitfaden richtet sich an Organisationen, die zunehmend mit den öffentlichen Interessen an Belangen des Umweltschutzes, Untersuchungen und Konflikten umgehen müssen. Wie können Sie potentielle Konfliktherde erkennen, Schäden mit Hilfe konstruktiver Kommunikation minimieren und eine sinnvolle Öffentlichkeitsarbeit entwickeln? Fallstudien illustrieren Erfolge und Mißerfolge auf diesem Gebiet.