"It has a good opening chapter, concentrating as it does on how a lot of people get to be managers and the problems that this results in. In fact, the book does not shy away from any of the real life messiness of management, which I like a lot. There are lots of good real life examples of the topics covered in each section...I like the clarity and the level of the language, and find the explanations easy to follow." Helen Davis, London Metropolitan University, UK "An excellent blend of theory and practice. Something in it for management practitioners at all levels. The authors make good use of their experience of working in a variety of different countries, including Malaysia. The many case studies and illustrative examples bring the book to life and make make it highly useful as well as very readable. The authors concepts of the managerial escalator, hybrid managers and the managerial gap are of fundamental importance to all those with managerial responsibility." Tan Sri Arshad bin Ayub, Mara Institute of Technology, Malaysia "I think this text offers a broad overview of all the topics and issues that a manager has to deal with on a regular basis. The text is structured in a way that is user friendly. The chapters all have an identical look and are set up in a similar structure, which is good for students when adopting a text. It is clear the authors have worked in unison to create a coherent text. The text, as the title implies offers a wide range of skills suitable to managers. It is clear that the authors have practical experience of the issues that they have written about." Chris Doran, University of Salford, UK

This core textbook, co-authored by two experienced academics who have also worked in industry and consultancy, is a concise introductory text focusing on the core skills of managing people in organisations. With a strong emphasis on people management, it addresses the needs of those in managerial and leadership roles, and identifies the skills needed to handle the growing range of managerial responsibilities such as prioritization, delegation, disciplinary and performance handling, and negotiation. Packed with real-life examples of management in practice, this text explores the key original concepts of the managerial escalator, the hybrid manager and the managerial gap. The book’s extensive range of pedagogical features, found throughout each chapter, alongside the text’s clear and accessible style, provides students with a step-by-step guide through such essential themes as motivation, communication, recruitment and selection, development, negotiating skills and workplace counselling. This is the ideal introductory text for undergraduate and postgraduate management students, as well as for those in the workplace who are likely to acquire managerial responsibility. Accompanying online resources for this title can be found at bloomsburyonlineresources.com/skills-of-management-and-leadership. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.