Empowerment is essential!

Self-directed work teams create an environment that empowersemployees to contribute to the improvement of products andservices. In the face of this challenge, employees experiencegreater opportunities and greater satisfaction. And they do abetter job!

Successful work teams call for a new kind of leadership and a boldnew attitude about workforce organization. Self-Directed Work Teamsshows how this leadership style changes the role of the supervisorand the way that work is managed.

You'll learn to help workers feel like partners in theirorganizations by contributing to the improvement of products andservices.

Use these guiding principles, working models, key strategies, andaction steps to create successful self-directed teams!