This guidebook fills a gap in the professional literature for those of us who design behavioral health delivery systems and measure progress. While the scope is encyclopedic in conveying the history and processes of measurement available, the content is well organized so that the reader can go easily and directly to the area of interest. I know that we will be regularly thumbing through Dr. Hermann's book for guidance and information as we continue to chart our future course. Michael P. Quirk, Ph.D., M.S., Director Behavioral Health Service, Group Health Cooperative of Puget Sound, Seattle, Washington Improving the quality of care for persons with mental disorders challenges all of us, whether we are involved in the delivery of care or are one of the millions who receive or have loved ones who receive mental health care. Once the commitment has been made to focus on quality, the immediate challenge is, how? For those who have made this commitment, Improving Mental Healthcare offers a wealth of tools on how to assess quality, the first step in quality improvement. Anthony F. Lehman, M.D., M.S.P.H., Professor and Chair, Department of Psychiatry, University of Maryland, School of Medicine, Baltimore, Maryland
The first work to focus on measures of treatment quality, continuity, safety, prevention, and other basic healthcare components.