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2985 products
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Designing Service Excellence: People and Technology
Brian Hunt
Brian Hunt, Toni Ivergard
Not available
20213747
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Marketing for Health and Wellness Programs
Donald Self
Donald Self, James Busbin
Not available
20214301
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Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition
Art Weinstein
Art Weinstein
Not available
20214315
0
0
Social Services in the Workplace: Repositioning Occupational Social Work in the New Millennium
David Bargal
David Bargal, Michal E. Mor Barak
Not available
20214364
0
0
Nonprofit Trusteeship in Different Contexts
Jeffrey S. Simonoff
Jeffrey S. Simonoff, Rikki Abzug
Not available
20214373
0
0
China’s State Enterprises: Changing Role in a Rapidly Transforming Economy
Kee Cheok Cheong
Kee Cheok Cheong, Ran Li
Not available
20214375
0
0
Statistical Methods for Healthcare Performance Monitoring
Alex Bottle
Alex Bottle, Paul Aylin
Not available
20214660
0
0
Optimization and Chaos
Kazuo Nishimura
Kazuo Nishimura, Mukul Majumdar, Tapan Mitra
Not available
20214825
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0
Managing for Service Effectiveness in Social Welfare Organizations
Charles A Rapp
Charles A Rapp, John Poertner, Rino J Patti
Not available
20213579
0
0
Space Supporting Africa : Volume 1: A Primary Needs Approach and Africa’s Emerging Space Middle Powers
André Siebrits
André Siebrits, Annette Froehlich
Not available
20213463
0
0
Technology and Industrial Transformation of China
Jiewei Gu
Jiewei Gu, Yanqing Jiang
Not available
20213469
0
0
The Sharing Economy for Tackling Cybercrime
Christian Kaunert
Christian Kaunert, Ethem Ilbiz
Not available
20213486
0
0
Maritime Container Port Security: USA and European Perspectives
Michael Roe
Michael Roe, Xufan Zhang
Not available
20212760
0
0
Upper Middle Class Social Reproduction: Wealth, Schooling, and Residential Choice in Chile
María Luisa Méndez
María Luisa Méndez, Modesto Gayo
Not available
20212831
0
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World ESCO Outlook
Pierre Langlois
Pierre Langlois, Shirley J. Hansen
Not available
20212850
0
0
How to Finance Energy Management Projects: Solving the "Lack of Capital Problem"
Albert Thumann
Albert Thumann, Eric A. Woodroof
Not available
20212853
0
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Sustainability Management Handbook
James W. Brown
James W. Brown, Shirley J. Hansen
Not available
20212858
0
0
Gender Equality in the Workplace: Macro and Micro Perspectives on the Status of Highly Educated Women
Alka Obadić
Alka Obadić, Dubravka Sinčić Ćorić, Nina Pološki Vokić
Not available
20212893
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Skills, Creativity and Innovation in the Digital Platform Era: Analyzing the New Reality of Professions and Entrepreneurship
Anne Kovalainen
Anne Kovalainen, Seppo Poutanen
Not available
20212934
0
0
The Reforming Organization: Making Sense of Administrative Change
Not available
20212980
0
0
Customer Advisory Boards: A Strategic Tool for Customer Relationship Building
David L Loudon
David L Loudon, Tony Carter
Not available
20213211
0
0
Customer Relationship Management in Electronic Markets
David Bejou
David Bejou, Gopalkrishnan R Iyer
Not available
20213215
0
0
Customer Relationship Management in Electronic Markets
David Bejou
David Bejou, Gopalkrishnan R Iyer
Not available
20213218
0
0
China’s State Enterprises: Changing Role in a Rapidly Transforming Economy
Kee-Cheok Cheong
Kee-Cheok Cheong, Ran Li
Not available
20212512
0
0
Understanding the Determinants of Economic Informality in Paraguay: A Kaleidoscope of Measures
Fernando G. Ovando Rivarola
Fernando G. Ovando Rivarola, Michael J. Pisani
Not available
20212545
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0
Danish Shipping in the 21st Century: Navigating Troubled Waters
Jesper Buhl
Jesper Buhl, Martin Jes Iversen
Not available
20218652
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0
African Farmers, Value Chains and Agricultural Development: An Economic and Institutional Perspective
Alan de Brauw
Alan de Brauw, Erwin Bulte
Not available
20218258
0
0
Arab MENA Countries: Vulnerabilities and Constraints Against Democracy on the Eve of the Global COVID-19 Crisis
Arno Tausch
Arno Tausch, Hussein Solomon
Not available
20218584
0
0
Social Entrepreneurship, Social Business and the Multi-functionality of Urban Agriculture: Mixed Methods Research on Japan and China
Akira Kiminami
Akira Kiminami, Lily Kiminami, Shinichi Furuzawa
Not available
20218598
0
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Institutional Reform for Innovation and Entrepreneurship: An Agenda for Europe
Magnus Henrekson
Magnus Henrekson, Mikael Stenkula, Niklas Elert
Not available
20217846
0
0
The Capitalist State and the Construction of Civil Society: Public Funding and the Regulation of Popular Education in Sweden, 1870–1991
Anne Berg
Anne Berg, Samuel Edquist
Not available
20217859
0
0
Contextualizing Jamaica’s Relationship with the IMF
Carol Nelson
Carol Nelson, Christine Clark
Not available
20218819
0
0
Governing Health Systems: For Nations and Communities Around the World
Keizo Takemi
Keizo Takemi, Michael R. Reich
Not available
20220271
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0
Social Media in Sport Marketing
Brendan Wilhide
Brendan Wilhide, Jason Peck, Timothy Newman
Not available
20220273
0
0
Creating a Customer Experience-Centric Startup: A Step-by-Step Framework
Feng Xia Ang
Feng Xia Ang, Manuel Stegemann, Thomas Suwelack
Not available
20218981
0
0
Transfer Pricing in China: Concepts, Controls, Practices, and Audit Assessment
Alan Paisey
Alan Paisey, Jian Li
Not available
20219104
0
0
Equity Index Construction and Research on Wealth Gap
Song Lin
Song Lin, Xiaohuang Zhu
Not available
20219125
0
0
Xi Jinping's New Development Philosophy
Angang Hu
Angang Hu, Xiao Tang, Yilong Yan
Not available
20219597
0
0
The Power of Perceptions in the Middle East: A Study of Contradictory Political and Economic Interests
Malaka Samara
Malaka Samara, Warda Samara
Not available
20219603
0
0
Leading in the Age of Innovations: Change of Values and Approaches
David Cole
David Cole, Gabriela Kormancová, Lenka Theodoulides
Not available
20219629
0
0
Dumbing Down: The Crisis of Quality and Equity in a Once-Great School System—and How to Reverse the Trend
Johan Wennström
Johan Wennström, Magnus Henrekson
Not available
20219657
0
0
Dumbing Down: The Crisis of Quality and Equity in a Once-Great School System—and How to Reverse the Trend
Johan Wennström
Johan Wennström, Magnus Henrekson
Not available
20219662
0
0
Transfer Pricing in China: Concepts, Controls, Practices, and Audit Assessment
Alan Paisey
Alan Paisey, Jian Li
Not available
20219702
0
0
Financial Inclusion Schemes in India
D. K. Yadav
D. K. Yadav, Firdous Ahmad Malik
Not available
20219849
0
0
Creativity and Innovation: A New Theory of Ideas
Prateek Goorha
Prateek Goorha
Not available
20219908
0
0
Equity Index Construction and Research on Wealth Gap
Song Lin
Song Lin, Xiaohuang Zhu
Not available
20219911
0
0
Online Impulse Buying and Cognitive Dissonance : Examining the Effect of Mood on Consumer Behaviour
Alessio Di Leo
Alessio Di Leo, Giovanni Mattia, Ludovica Principato
Not available
20219930
0
0
Danish Shipping in the 21st Century: Navigating Troubled Waters
Jesper Buhl
Jesper Buhl, Martin Jes Iversen
Not available
20219981
0
0
A Concise History of the Middle East
Arthur Goldschmidt Jr.
Arthur Goldschmidt Jr., Ibrahim Al-Marashi
Not available
20221617
0
0
Energy Resilient Buildings and Communities: A Practical Guide
Alex Rakow
Alex Rakow, Brian Levite
Not available
20221787
0
0
Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control It
Baboo Kureemun
Baboo Kureemun, Robert Fantina
Not available
20221819
0
0
Concise Encyclopedia of Professional Services Marketing
Kenneth E. Clow
Kenneth E. Clow, Robert E Stevens
Not available
20221909
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0
Patent Management: Protecting Intellectual Property and Innovation
Mark James Thompson
Mark James Thompson, Martin A. Bader, Oliver Gassmann
Not available
20221948
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0
Managing Public Safety Technology: Deploying Systems in Police, Courts, Corrections, and Fire Organizations
Donald Lacher
Donald Lacher, Geoffrey Rose
Not available
20222381
0
0
Economic and Financial Analysis for Criminal Justice Organizations
Daniel Adrian Doss
Daniel Adrian Doss, David H. McElreath, Don W. Jones, William H. Sumrall III
Not available
20222431
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