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Серия книг
Серия книг

Book Series – Total Quality Management

2 products
John Wiley and Sons Ltd
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2 products
Paper book «Customer Responsive Management: The Flexible Advantage», authors Frank Davis, Jr., Karl Manrodt – фото №1
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Customer Responsive Management: The Flexible Advantage
Frank Davis, Jr. Frank Davis, Jr., Karl Manrodt
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Paper book «Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction», authors Robert B. Woodruff, Sarah F. Gardial – фото №1
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Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction
Robert B. Woodruff Robert B. Woodruff, Sarah F. Gardial
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