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James T. Ziegenfuss - books and biography
James T. Ziegenfuss - books and biography
2 products
2 products
Paper book «Customer Friendly: The Organizational Architecture of Service», author James T. Ziegenfuss – фото №1
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Customer Friendly: The Organizational Architecture of Service
James T. Ziegenfuss James T. Ziegenfuss
Not available
Paper book «The Ombudsman Handbook: Designing and Managing an Effective Problem-Solving Program», authors James T. Ziegenfuss, Patricia O’Rourke – фото №1
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The Ombudsman Handbook: Designing and Managing an Effective Problem-Solving Program
James T. Ziegenfuss James T. Ziegenfuss, Patricia O’Rourke
Not available
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