Recognising it's not always easy to say no, Nicole takes readers through real-life examples familiar to anyone who has found themselves saying yes when they really didn't want to, providing guidance on how to: Say no effectively and appropriately in any situation - Use techniques that come naturally to make saying no as stress-free as possible - Fend off unwanted invitations nicely but firmly - Set healthy boundaries with loved ones, family, friends, and colleagues - Tell yourself no when you need to - Let go of guilt, worry, and regrets and do what's right for you - Everyone needs healthy boundaries - let this charming book help you set them and make learning to say no much easier.