Employers are placing increasing significance on human resources policies designed to enable their employees to achieve an improved work-life balance. This report outlines how employees and managers in three sectors - banking, grocery retail and local authorities - have experienced the 'family-friendly employment' options available in their place of work. The report presents key findings in relation to: · how aware employees are of the family-friendly policies of their employers; · what links, if any, employers have with local care service providers; · how well managers understand the policies; · what barriers there are to implementation of family-friendly policies.