Provides a clear understanding of NLP with a complete history of the model and easy to read explanations Contains practical business applications of NLP, including how to use it in appraisals, sales and leadership Includes a new chapter full of other resources and details of other training courses for those who want to expand their NLP skills

Neuro Linguistic Programming (NLP) is one of the most powerful communication tools available. It helps you understand what makes people tick, helps you to influence and persuade people and gives you an insight into what really happens when we communicate. Effective NLP Skills, 2nd edition, covers all the NLP models, tools, skills and behaviours you need, and teaches you how to channel this knowledge into improving your performance at work. You will discover how to manage yourself and others, how to use language to get what you want, outcome thinking, how to build rapport and how to motivate others. With crucial insight into the workings of the brain and essential techniques to enhance your learning, Effective NLP Skills is for anyone who wants to utilise the NLP model to get ahead in their career.

"A very refreshing insight to NLP in Business both to those new to NLP and those already within the NLP community. I will be recommending this book to all my colleagues." - Tania Bennett, NLP Business Coach

"This is a pragmatic, user-friendly guide that helps you understand NLP; it is a must for everyone's personal development, all aspiring inspirational leaders and anyone for whom building relationships and effective communication are important." - Mrs Julie Spence, OBE, QPM, Retired Chief Constable of Cambridgeshire Police