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От издателя:
This quick, easy guide to the fundamentals of dealing with difficult people includes advice on how to understand the different types of troublemakers, stay calm and firm when other people can't, deal with difficult bosses and direct colleagues.
От издателя:
This quick, easy guide to the fundamentals of dealing with difficult people includes advice on how to understand the different types of troublemakers, stay calm and firm when other people can't, deal with difficult bosses and direct colleagues.