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From the publisher:

The textbook is maximally adapted to the requirements of the course programme. Theoretical foundations of personnel management, organisation of work with personnel, the place of personnel in the system of quality management, attestation, certification, certification and evaluation of the quality of personnel with consideration of national and international experience. Special attention is paid to the efficiency of personnel management and social and psychological aspects of implementation of DSTU 180 9000 standards in Ukrainian organisational structures. The manual may be useful for students and staff of scientific and educational institutions, graduate students, teachers and researchers who work on various aspects of quality problems, as well as for industrial engineers and technicians, whose activities are connected with the issues of personnel management and certification.