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Simple as anything ingenious, the idea of Scrum was born to former military pilot Jeff Sutherland, the CTO of a company that was building America's first online ATM network. When all the project deadlines were missed, the budget was almost exhausted, and the programme was not working, he realised that in the world of new technologies, the old methods of organising work no longer worked. The step-by-step project development process he invented, which unites the team around a Scrum master, allowed him to increase labour efficiency by three, five, ten times! The Scrum strategy has been used in the development of software for FBI databases and during space flight training, by cadets at West Point and maintenance teams, opening a new era of management and control methods.