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We believe that the success of a company depends on its leader. But what if the business is directly affected by a less obvious candidate - an assistant? A top-notch assistant frees the manager from micromanagement, so he or she can focus on strategic business tasks and get more time for family and hobbies. But how does one become such an assistant, and what criteria should a manager use to select an assistant? The author offers 26 chapters of practical steps on how to develop the qualities of a first-class assistant. From clear agreements and conflict resolution to presentations, business travel arrangements, and scheduling.