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From the publisher:
The textbook deals with modern concepts of service organisation in small hotels, which are based on theoretical and practical principles of organising guest services in small hotels, mini-hotels, small motels, small boarding houses and hotel-type houses located in villages, towns or cities, in the context of modern tourism development in Ukraine.
The practical significance of the manual is that it allows professionals to gain certain knowledge of small hotel management, skilfully build their substructures and select staff, plan their activities in accordance with new technologies and service standards, and make the most optimal management decisions.