This is an automatically translated description
Problematic people can be withdrawn, aggressive, toxic, overly sensitive, or overly ambitious... To be effective, we need to find an approach to each of them. This book contains tips on how to quickly and correctly identify the problematic aspects of each person and make them useful. So... How to interact - establishing contact and cooperation. How to lead - methods and techniques. How to get the desired result - strategy and practical skills.
"How to Interact with Problematic People" is your real navigator in the world of offenders, bullies, manipulators and complainers. Example dialogues and effective techniques will help you avoid difficult situations and stay calm when dealing with people who drive you crazy.
Understanding the motives and behaviour of problematic people will help you curb your aggression, overcome your embarrassment, and become a better person. Practical exercises, useful models, and valuable advice will help you emerge victorious from the worst situations, teach you how to deal with difficult customers, problematic people in the IT field, and help you put the offender in his place and stand up to your boss.
The book is available in the Yakaboo app for free reading in the PrivatBank library.
