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The textbook presents the main provisions of the course on personal computer software, outlines the basic principles of working with the MS WINDOWS operating system, considers technologies for preparing complex documents in the MS WORD word processor, technologies for creating and analysing tabular data using MS EXCEL, approaches to designing and creating relational databases in MS ACCESS, selecting data in databases using queries, creating presentations in MS POWER POINT. The principles of working in MS Internet Explorer and searching for information on the Internet are considered.

The study guide is designed for students of the National Academy for Public Administration under the President of Ukraine, attending the training module «Electronic Office Tools», civil servants and officials of local self-government bodies, as well as for advanced training systems.