This concise yet comprehensive one-volume guide, the first to encompass the interrelated functions of information and records management, is designed to meet the needs of office records and information decision-makers, planners, and administrators. Focusing equally on theory and practice, it offers complete instruction on how to assess an organization's system's requirements, plan and develop an information and records management system, select vendors and equipment, set the system in motion, and use it effectively. Emphasizing the importance of the system's long-term effectiveness, the author provides guidelines on monitoring procedures, keeping abreast on industry and information-processing trends, and avoiding obsolescence. He includes many useful examples, forms, and other illustrative materials reflecting current business practice.