This is a comprehensive guide for higher education professionals engaged in student support, advising or personal tutoring roles. It covers a range of key topics relating to tutoring in the HE landscape including definitions, pedagogy, coaching, core values and skills, boundaries, monitoring students, undertaking group and individual tutorials and the need to measure impact.

A scholarly and practical text, it brings together relevant academic literature to inform personal tutoring practice and contextualise the role within HE policy. This second edition has been thoroughly updated, and explores topical and timely content with new chapters that examine the pedagogy of personal tutoring, key concepts surrounding effective student interactions, and inclusive personal tutoring. Further emphasis is placed on student engagement and motivation as well as how to effectively share responsibility and manage expectations. Reflective exercises are provided throughout the text to encourage critical thinking about this key role and support tutors’ own professional development.

Packed with actionable steps, this is a vital toolkit for higher education professionals at any stage of their career, and offers a wealth of expert guidance, resources and checklists to help develop meaningful and impactful connections with students throughout their learning journey.