Book Destination Benchmarking: Concepts, Practices and Operations

Product code: 20365107

Book Destination Benchmarking: Concepts, Practices and Operations

Product code: 20365107
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About book

Develops a specific benchmarking methodology relevant to international tourism destinations. This book evaluates different approaches to benchmarking, and their application within tourism destinations. The book considers organization benchmarking - performance evaluation of a particular organization and its departments - and destination benchmarking, which involves all elements such as transport services, airport services, accommodation, leisure and sport, hospitality and local attitudes.

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240
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