This resource helps learners of business English develop the skills and language required to negotiate confidently and effectively in both formal and informal situations. A CD ROM accompanies this resource. This resource is designed for pre-intermediate or intermediate level of English. Table of contents:

• Introduction
• Learner needs analysis
• Learning journal
• Unit 1: Preparing to negotiate
• Unit 2: Opening the negotiation
• Unit 3: Making proposals
• Unit 4: Reaching agreement
• Unit 5: Involving others
• Unit 6: Concluding the deal
• Resources
• Transcripts and answer key.