Taking decisions might be part of your job description, but it can often feel daunting, lonely and exhausting.

This short guide walks you through the decision-making process step by step and, by breaking it down, makes it both less intimidating and more achievable. It will help you to understand what your decisions are meant to achieve, look at the factors that influence the quality of those decisions and outline the key actions to take in making the decision, implementing it and learning from it. It will also help you to understand the processes and dynamics of decision-making and who is best placed to make decisions.