Book Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict

Product code: 1376234

Paper book «Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict», author Bill Eddy - фото №1

Book Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict

Product code: 1376234

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Семіотика, когнітивна наука та інші дослідження Communication studies

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160

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